LOGIN NAME PROBLEM!! HELP PLEASE!!!

HI ALL!!

Sorry, my english is very bad...
but I will try to explain my problem
in two [EM] games I had to change my login because of this error:

"Your login to TWL provided does not have the ArmyOps login registred. Please make sure all your ArmyOps logins are registered under TWL login name. Tou can do this at the Profile page under Account Maintenance"

My initial login was [EM]WaRHawK^Br
Then I changed for [EM]^W4R]-[4WK^Br
I added " [EM]^W4R]-[4WK^Br" in my profile exactly as it is written
Even so, I didn't get login
I read support in the site of TWL:

TWL In-Game Identifier (Anti-Smurf ID)

Players wishing to join a TWL Americas Army Ladder or League are required to list any Americas Army player names they plan on using in their TWL profile. Players must do this before they attempt to join a team in a League or Ladder as the TWL Site will block them from joining. Adding an AA Player Name is accomplished by the following steps:

Click on your TWL Player name at the top left of the TWL Page to open the dropdown menu.

From this menu highlight "Account Maintenance"

To the right of "Account Maintenance" click on "Profile".

On the profile screen find the section "Anti-Smurf in Game Identifiers".

At the bottom of the "Anti-Smurf section click on "Add another id".

Enter your "EXACT" Americas Army Login name and then click on "Add Identifier".

If you have more than one Login name repeat the steps to add all of them.

Please note that you must spell the AA Game Name exactly as it is in-game. You must accurately add all punctuation and letter case. Failure to do so will result in you being blocked by CDC from joining a server for a match.

but it didn't resolve the problem
I had to change for the original name to play
Please, if somebody can help myself in this
I thank

You Name in the GUID section of your profile has to EXACTLY match your AA name used in playing